Freed Veterinary Hospital: Statement COVID-19
March 16, 2020
There’s no doubt that the Coronavirus (COVID-19) is creating challenges for all of us, both personally and professionally. First and foremost, we hope that you, your family and your pet(s) are remaining safe and healthy. We are writing to keep you informed of our recommendations as well as the steps we are taking in order to continue offering the care your pets need while providing you, and our associates a safe environment.
We always keep our hospital clean and disinfected, and we have increased both the frequency and scope of these cleanings in accordance with CDC recommendations to help ensure both our clients and associates are kept safe. Similarly, handwashing hygiene is critically important in a hospital, a step we continue to emphasize to staff and clients. As always, we provide options for hand cleaning for clients and associates, and we work closely with our teams to ensure that anyone who is not feeling well understands that we support them staying home.
What do I do if I have been exposed to the coronavirus while my pet needs care?
In order to help us continue to serve pets in need, we ask that clients who have recently traveled to a high-risk country, had any exposure to symptomatic or confirmed positive cases, or confirmed positive themselves not bring their pets in the hospital unless they are having a medical emergency.
If your pet is due for routine care, (annual exams, vaccines, dental cleanings, nail trims, or any other non-urgent appointments), please call us to discuss rescheduling to a later time. If it is determined that your appointment cannot be rescheduled for medical reasons, and your appointment is necessary, we ask that you have a healthy family member or friend bring your pet to the visit.
I have not been exposed and my pet is scheduled for a visit or is sick.
If your pet is sick or scheduled for routine care, we are open and fully operational. We recommend you follow these simple steps:
While in the waiting area, maintain distance between you and other clients and pets
After checking in at the reception, you are welcome to wait in your car. We will optionally text you when we are ready to see your pet.
Limit the number of people who accompany each pet to the hospital
Use a hand sanitizer or the client restrooms to wash your hands.
What is the Coronavirus impact on pet health?
dogs or cats get COVID-19?
Based on what we know currently there is limited evidence to support risk of COVID-19 to your pet and no evidence that you are at risk from your pet.
if my pets not feeling well or is showing signs of flu-like
If your pet shows any signs of illness, such as coughing, sneezing or lethargy, call us immediately, and keep them indoors to prevent further spread. Signs of illness in dogs and cats are usually associated with various common viral and bacterial infections (kennel cough, canine flu, etc.) that are neither coronaviruses nor transmissible to people.
my pet wear a mask?
No. There’s no scientific evidence that face masks protect pets from infectious diseases or air pollutants, and masks have the potential to be unnecessarily scary or uncomfortable for pets.
I get my pet tested for COVID-19?
At this time, testing pets for COVID-19 virus is unwarranted, as there is currently no indication that apparently healthy and unexposed pets should be tested for the virus.
Where can I get more information on COVID-19?
You can get the latest information from reputable sources such as:
U.S. Centers for Disease Control and Prevention (CDC): About Coronavirus Disease 2019 (COVID-19)
World Small Animal Veterinary Association: Coronavirus & Companion Animals Advice
World Organization for Animal Health (OIE): Questions and Answers on the 2019 Coronavirus Disease (COVID-19)